Ring doorbell two way talk

Ring doorbell two way talk DEFAULT

How do you answer the ring doorbell?

A visitor pressing the button on the Ring Video Doorbell activates an alert on your iPhone, Android, or tablet, whether you're at home or away. You can answer the call with a tap on your device screen, which brings up a live video image of the caller. Another screen tap opens a two-way voice connection.

Click to see full answer.

Just so, can you talk through the ring doorbell?

Answer the door from anywhere using the Ring with your smartphone, tablet, or PC. The Ring allows you to communicate with visitors from anywhere using your mobile device and Two-Way Talk. The optional Cloud Recording feature allows you to watch recorded footage at any time.

Subsequently, question is, how does the ring doorbell camera work? Ring Video Doorbell connects to your home Wi-Fi network and sends real-time notifications to your smart phone or tablet when someone is at your door. Ring Doorbell can alert you when someone presses the button on your doorbell or when motion is detected.

Then, how do you talk through a ring?

Using Live View

  1. On the "My Devices" screen under your Location, select the device from which you want to access Live View.
  2. Tap the "Live View" button to watch a live video stream from your device.
  3. To enable two-way audio between your phone and the device, press "Talk."

Can you connect ring to two phones?

Yes a Ring Doorbell can be connected to more than one phone! You can connect to multiple phones either by sharing access from a single account to other people, or by having multiple users log into a single account from different phones.

Sours: https://askinglot.com/how-do-you-answer-the-ring-doorbell

Ring Video Doorbell Review: You Can Finally Tell The Delivery Guy To Wait 30 More Seconds

The Ring connected doorbell is actually a second-generation device: the startup behind it was originally Doorbot, with a product of the same name with very similar features.

 The new design and branding are intended to be more appealing to traditional homeowners looking for something more appropriate for their existing decor, and less sci-fi – and there have been functional improvements to the product to boot. All told, the Ring has proven itself a terrific addition to my connected home setup, and one that proves its worth at a basic level more often than many smart domestic gadgets.


  • degree, &#; live video
  • 5, mAh battery for up to a year of use
  • Two-way talk
  • Infrared LEDs for night vision
  • Rugged construction for all-weather use
  • Powered or self-powered installation
  • MSRP: $
  • Product info page


  • Answer your door from anywhere
  • Comprehensive mounting kit included


  • Needs to be within Wi-Fi range
  • Some occasional lag


The Ring doorbell features a more straight-edged, contemporary design compared to the Doorbot that preceded it, with a variety of finishes that should match the light fixture and door hardware of just about every residence, whether your home sports a more vintage look, or was built yesterday according to the latest industrial design trends. It&#;s impressive that the Ring manages to accomplish that just by changing the finish of its lower body, but it somehow does manage to result in a final product that feels at home almost anywhere.

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The primary visual features of the Ring are the spherical camera lens, which house the p, degree shooter that delivers a streaming video feed to your device via Wi-Fi, and the blue ringed round doorbell button itself, which lights up when pressed (and which produces the canned ringing sound that should also come through your smartphone&#;s speakers). The video &#;eye&#; announces its presence without being too A Space Odyssey ominous, and the ringer is big and clear. In terms of the front face, my only real complaint is the largish branding – for a product buyers are paying $ for that is also part of their home decor, a big brand name up front seems a little gauche.

The mounting design, which includes a screw down plate, and the unit itself which simply snaps in, is well-conceived and works in practice. I feel somewhat apprehensive about putting a $ piece of hardware out front of my house with a removal process that requires no tools, but in actual fact there&#;s no sign that anyone has even attempted to lift it off the mount. A casual observer would likely just assume it&#;s screwed down anyway, and that looming camera lens is a powerful deterrent in its own right.


As of this moment, the Ring is fairly simple in terms of features. It offers two-way voice communication, as well as one-way video to let you see who&#;s at the door while talking to them. When a visitor presses your doorbell, it rings the app on your smartphone, and you can answer directly, get a preview of who&#;s there, and then choose to continue with a voice call or shut things down and let them be on their merry way.

The voice communication works well, and lets you actually catch the attention of the UPS guy who always seems to want to flee as soon as the doorbell is rung. Video also gives you a nice, wide-angle look at what&#;s going on, and quality is fine for the purposes of identifying visitors and having brief chats.


Another feature that Ring says will arrive in a future update is motion detection, which will let the Ring unit passively monitor your front door for activity, and then capture video of the incidents and save them to the cloud for future review. That means even if someone doesn&#;t ring your doorbell, you&#;ll be alerted to their presence, and have a record in case of later incident. It can detect movement in different zones and at different distances, and the cloud recording will be free initially, with paid plans available later. It&#;s a nice security feature for those looking for increased piece-of-mind, but as it isn&#;t here yet, it can&#;t figure into this review.


The Ring worked well, despite the need for a Wi-Fi connection, thanks perhaps to the strength of my network and the fact that I keep my router on the main floor. I have an old house, with a brick exterior that isn&#;t terribly friendly to Wi-Fi radio waves. But so far, I&#;ve not had a failed Ring attempt in terms of not receiving it on my phone.

Taking a step back, installation was also a snap thanks to the kit they provide, which includes screws, anchors, a screwdriver, and even a drillbit and sealing rubber. The whole process took only a few minutes (with an assist from my visiting dad and my own drill) and even wiring the device into the existing doorbell power supply required no special expertise or ability.


Connecting to the Ring was likewise easy, involving just connecting up with its own dedicated Wi-Fi and using the app on your smartphone to connect it to your home network. The app is minimal, providing a way to name it based on its location, and offering up videos about installation. It also lists Ring incidents, including both missed and accepted calls and communication from the device. In the future, as mentioned, it should also offer up motion detection customization and review of your cloud-based saves.

As for what the Ring offers no – meaning two-way audio communication, timely notification of visitors and a live video feed of who comes calling – it nails the experience. My only complaints are that I&#;ve experienced notification lag on a couple of occasions, but only of about 30 seconds, and it&#;s notable because most of the time there&#;s only a delay of about 5 seconds between when the doorbell is rung and when I get a call from the app on my device. I&#;ve set up calls to also show up on my partner&#;s device, and she receives them in a similarly timely fashion, even when not connected to our local Wi-Fi.

Bottom Line

Ring as it currently stands is immensely valuable to anyone who has to answer the door frequently, or who depends on regular package delivery for their jobs. It has actually saved me at least two trips to shipping depots 30 minutes away by car, thanks to two incidents where I was either in or just getting out of the shower when a courier arrived and I was able to talk to them from my phone and convince them to wait while I hastily threw on some clothes. One hour savings isn&#;t far off from $ worth of time, depending on how you value your own.

Once Ring delivers on its motion detection features, it&#;ll appeal to a much wider customer base that includes anyone who wants more piece-of-mind regarding the security of their home and main entrance, but even with its current feature set it&#;s a product that&#;s invaluable for the subset of consumers who depend on not missing that all-important visitor.

Sours: https://techcrunch.com//01/22/ring-doorbell-review/
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Products & Services


$ - $

Optional Add-on Features:

  • Cloud Recording (recommended): $/yr
  • Additional Batteries for Ring Products: $$
  • Wireless Doorbell Chime: $
  • Chime Pro (w/Wi-Fi Extender): $
  • Solar Panel: $


  • Sensor: x CMOS
  • Field of View: °
  • Video: HD (p) @ 30 fps
  • Encryption: Bank grade
  • Audio: Two-way talk with noise cancellation

What’s in the box?

  • Ring Video Doorbell (comparable in size to a traditional doorbell): x x inches, x x cm.
  • Mounting Bracket with Level
  • Screwdriver Handle
  • Screwdriver Bit
  • Drill Bit
  • Micro USB Charging Cable
  • Installation Screw & Anchors
  • Quick Setup Guide
  • Access to mobile app and web portal


  • Smartphone or tablet (iPhone, Samsung or Android)
  • Ring Video Doorbell requires a wireless Internet connection for operation. Ring Video Doorbell is compatible with wireless routers running B, G, or N on GHz.
  • If you already have Wi-Fi, no separate router is required. If you do not have Wi-Fi, we will include a SimplyHome router in your order.


Product cost covered for up to 1 year after purchase.

General FAQ

We highly recommend exploring Ring's General FAQ section on their website.

Do I need a SimplyHome System to use Ring Video Doorbell?

No, you only need a smartphone (or tablet or PC) and Wi-Fi connection. We recommend an upload speed between Mbps (Megabits per second).

Do I need a doorbell to use Ring Video Doorbell?

No, Ring Video Doorbell has a built-in doorbell.

How does Ring Video Doorbell work?

Ring Video Doorbell connects to your home Wi-Fi network and sends real-time notifications to your smartphone or tablet when someone is at your door. Using the free Ring Video Doorbell App, which is available for Apple, Android, and Windows 10 devices, you can see an HD Video stream of the person at your door and speak to them using two-way audio communication. Ring Video Doorbell can alert you when someone presses the button on your doorbell or when motion is detected. Ring Video Doorbell operate on its rechargeable battery, or it can be hooked up to the wiring of an existing doorbell.

What are the additional features I can choose to purchase with the Ring Video Doorbell?

You may choose to purchase optional Cloud Video Recording plans directly from Ring to save videos captured by your Ring Video Doorbell. However, Ring Video Doorbell will operate without a subscription, providing real-time notifications and live streaming video of events without saving a video of the event. Cloud video recording plans are optional and cost $30 per year. Depending on where we are shipping and other factors, Ring Video Doorbell orders may be subject to taxes, shipping fees, and import duties.

We also offer wireless chimes. If someone is purchasing the Ring Video Doorbell and it will not be connected to an existing doorbell, we recommend the purchase of a chime (which would be plugged into any standard power outlet in the home where the camera is). By default, the chime will go off when the doorbell on the camera is pushed. The chime can also be configured to go off when motion is detected if preferred. If the Ring Video Doorbell is not connected to the existing doorbell and there is no chime, then the only way to be notified on site that someone has activated it is through the video feed appearing on the Ring App on your smartphone or tablet.

How big is Ring Video Doorbell?

  • The Ring Video Doorbell 3 is x x in.
  • The Ring Video Doorbell 2 is x x in.
  • The Ring Video Doorbell Pro is x x in.
  • The Ring Stick-Up Cam is x x in.
  • The Ring Spotlight Cam is x x in.
  • The Ring Floodlight Cam is x x in.
  • The Ring Chime (regular or Pro) is x x in.

Does Ring Video Doorbell require power wires to work?

Ring Video Doorbell can operate wirelessly using its built-in battery. You also have the option of connecting your Ring Video Doorbell to your home’s existing doorbell wiring.

How long does it take the battery to recharge?

When connected to a amp charger, Ring Video Doorbell will fully charge in approximately 4–5 hours. When connected to a 1 amp charger, Ring Video Doorbell will fully charge in approximately 9–10 hours.

Will I be notified when the battery in my Ring Video Doorbell is low?

Yes — you'll receive email reminders when your battery runs low. The Ring Video Doorbell app also features a low-battery warning, as well as a battery level indicator that you can check at any time.

Do you have to have the app open in order to receive the notification?

As long as you’re not signed out of the app, your smartphone or tablet will receive the notification.

Does Ring Video Doorbell emit an audible alert?

Yes. Ring Video Doorbell is engineered to emit an alert outside of the home. Ring Video Doorbell may also be compatible with your current hardwired doorbell. We included terminals on the back of the mounting bracket that you may connect your pre-existing doorbell with Ring Video Doorbell, allowing Ring Video Doorbell to strike your pre-existing doorbell within the home. The next time someone presses the button on your Ring Video Doorbell, it will also sound the doorbell inside your home.

How do you know where your visitor is located if you have multiple Ring Video Doorbells and/or multiple properties?

During setup, you are asked to give each Ring Video Doorbell a unique name. Notifications are delivered with the name of the doorbell that triggered them, showing you exactly where the activity is occurring.

If I am on my smartphone without any Wi-Fi connection, will I still be able to see my visitors?

You don't need a Wi-Fi connection as long as you have internet connectivity and your particular carrier doesn't block video streaming (e.g., FaceTime). If your carrier enables video streaming and you have a good 4G connection, you will be able to see real-time HD video from your Ring Video Doorbell anywhere you have coverage.

Will all users associated with Ring Video Doorbell be notified when the button is pressed or motion is detected?

Yes. All users will be notified and will be able to interact with a visitor. Users can also set up their own custom notification settings; for example, you may choose to be notified about all activity, including motion, while your partner may choose to be notified only when someone presses the button on your Ring Video Doorbell.

Will my Ring Video Doorbell send me a push notification without internet connectivity?

You will receive a push notification when you are connected to 3G, 4G, LTE, or Wi-Fi. If your phone is offline when activity is detected, you will see a missed call alert in your Recent Activity log within the Ring Video Doorbell app.

Does Ring Video Doorbell provide a live video feed?

Both a Ring Video Doorbell that is connected to home doorbell wiring and a Ring Video Doorbell Pro can utilize Live View, the on-demand viewing feature. Live View will be available for Ring Video Doorbells operating on battery power and Stick-Up Cams soon.

What happens when Ring Video Doorbell detects motion?

Ring Video Doorbell can detect motion up to 30 feet away from the device. When motion is detected, the user will instantly receive a mobile push notification, informing them of the activity. If the user decides to open the app, they will be able to access on-demand live footage of the activity. For users with the optional Cloud Recording feature, all motion-triggered events and doorbell button presses are automatically recorded. This footage can be viewed instantly at any time via the Ring Video Doorbell app.

Can Ring Video Doorbell capture clear video footage even at night?

Yes. Ring Video Doorbell features an array of IR LEDs to illuminate the camera's field of view when a lack of light is detected within the device.

How long can Ring Video Doorbell run off of the internal battery?

Under normal use, Ring Video Doorbells can run for 6 to 12 months between battery charges depending on usage and operating environment.

Sours: https://www.simply-home.com/ring-doorbell
Package Thieves Stopped By Ring's Video Doorbell Two-Way Talk Feature - RingTV

Ring Video Doorbell 2 review: Better features, new frustrations

The Ring Video Doorbell 2 ($ on Amazon) is a relatively modest, incremental update to the original Ring Video Doorbell. And, wow, some of its set-up procedure was seriously frustrating. But as a more-or-less satisfied owner of Ring’s first doorbell, I have to give Ring credit: Motion detection is better than ever, and once I got through some initial set-up hassles, Ring Video Doorbell 2 was actually easier to install than the first-generation product.

Smart home gadgets are rarely as smart as we need them to be, and I’ve spent a lot of time on Ring tech support over the last two years, struggling to get the original doorbell working as advertised. But Ring has been tenacious, and through constant iteration the company has improved its core technology. Bottom line: The Ring Video Doorbell 2 is a useful home security device, and I heartily recommend it.

Updated September 10,  to add reporting on a couple of new features that Ring has released for customers with more than one Ring device. Linked Devices enables you to see the views from all of your Ring cameras in a single dashboard. You can also create links between devices, so that when one Ring device detects motion, it can trigger action on another Ring device (record video, for example, or turn on its light). 

A new Audio Off Toggle feature enables you to disable and enable audio streaming on any or all of your Ring devices. This appeal of this feature wasn't immediately clear to me, but a Ring spokesperson explained that it will be valuable "for customers that want to be extra careful to avoid recording miscellaneous conversations or audio that does not pertain to their home security." And that makes a lot of sense. If you're entertaining guests on your patio, they would probably be more comfortable knowing that their every word isn't being recorded. 

The Ring doorbell concept

Just like earlier Ring doorbells, the Video Doorbell 2 is a Wi-Fi-connected security camera with two-way audio. Let’s say someone approaches your door and rings the doorbell. The signal hops from the doorbell to your Wi-Fi network, and then to Ring’s cloud servers, and eventually to the Ring mobile app on your phone. If you accept the “call,” you can see a live video stream of your visitor, and initiate a two-way conversation.

You can see them, but they can’t see you. So, whether you’re sitting in your living room 10 feet away, or staring at your phone from a coffee shop in a different city, you can screen the visitor and reply appropriately.

ring video doorbell p imageJon Phillips/IDG

I’ve used the Ring Video Doorbell to tell couriers to toss packages inside my security gate. I’ve also told a few shady types that I’m not interested in their charity scam du jour. Crooks ring doorbells to help determine if a home is occupied, and with a Ring Video Doorbell, you can see who may be casing your joint, and tell them to bounce.

With a $30 annual cloud subscription, you can save and share all your Ring videos, letting you keep video evidence of whatever the doorbell has captured. And perhaps best of all, Ring’s doorbells also include basic motion detection, and this triggers video recording as well. The upshot is you can capture video of people who merely approach your doorbell (but don’t actually press its button).

Read the Amazon reviews
Ring Video Doorbell 2

Ring Video Doorbell 2: Upgraded features

Nothing about the Video Doorbell 2 screams, “This is an entirely new experience!” As such, current Video Doorbell owners probably shouldn’t ditch their original models for the upgrade. Nonetheless, Ring’s incremental changes are mostly welcome. Here’s what you get:

Improved video quality. Video resolution has been upgraded from p to p. Sure, the video quality does look better, but the extra clarity will probably only be necessary when trying to positively I.D. a bad guy—say, a package thief who’s making the rounds in your neighborhood. Ring also upgraded the camera’s night-vision mode, using an RGBIR sensor for the first time. Night-time video now looks better, as the camera can capture higher-quality images from greater distances.

ring video doorbell 2 battery removeJon Phillips/IDG

New physical design. As with the original Video Doorbell, the new model can either be hardwired to your existing electrical leads, or run on internal Lithium-ion battery power. The first-generation doorbell had its battery fully integrated inside the doorbell case, so when you needed to recharge, you had to remove the entire device from your wall, and then plug the doorbell into a USB adapter inside the house. The Ring Video Doorbell 2, however, has a removable battery—so you can grab that alone, without having to unscrew the entire doorbell from its moorings. 

Video Doorbell 2 also comes with two faceplates, one bright and silvery, and the other darker and reminiscent of bronze or pewter. So, now you no longer have to order a specific color and cross your fingers that it will look good. Instead, every box comes with two color options.

Better motion detection. Ring doesn’t reference improved motion-detection on its product page, but the company confirmed that its heat-sensitive infrared motion sensors do have improved accuracy.

My original Video Doorbell would pick up the heat signatures of passing buses and delivery trucks, and send alert notifications to my phone—despite no one being at my door. This happened even when my detection zones were set to only capture activity within five feet of the device. But the updated doorbell’s motion detection works much, much better, and has only reacted to people at my doorstep, save three false positives during a month of use. For this we can thank repositioned sensors in the doorbell chassis. It’s a subtle design change, but has all but eliminated a major problem. 

screenshot Ring

A vexing battery problem

I’ve been living with Video Doorbell 2 for about a month, and it’s been reliable and blissfully drama-free. But, wow, the first few hours of use were a challenge. 

One of the very first set-up steps is to fully charge the battery—standard fare for pretty much every modern gadget. Just one problem: The battery comes pre-installed in the doorbell chassis, and my product packaging didn’t include any instructions on how to open the battery door to remove it.

Sure, you laugh. It’s just a simple battery door—does one really need instructions? Yes. Absolutely, yes. For the life of me, I couldn’t figure out how to open the battery door, and started prying it off with a screwdriver before deciding that approach would probably damage the plastic case. So, after looking for detailed product information online and coming up with nothing, I called customer service. Lo and behold, Ring’s technician confirmed he experienced the exact same problem the first time he used the new doorbell.

ring video doorbell 2 removal 2Jon Phillips/IDG

Apparently, Ring discovered battery removal during initial set-up was becoming a user friction point, and has since added battery removal instructions directly in the product packaging. Frankly, the new instructions are still pretty vague, and don’t emphasize that the battery is vastly easier to remove when the doorbell is pressed tight against a perfectly vertical surface (like, you know, the exterior of your house).

Trouble with Wi-Fi and installation

Once I fully charged the battery and inserted it back into the doorbell, it was time to pair the device with my Wi-Fi network—which led to more problems, and a second call to tech support.

My doorbell review unit came with Chime Pro, a $49 optional accessory that serves as both a Wi-Fi extender dedicated to serving Ring devices (but is inaccessible to all other gadgets) as well as an indoor chime that lets you know when someone has rung your doorbell (which is helpful if your phone is in another room and you can’t hear its alert sound). The Video Doorbell 2 set-up routine encourages the user to first connect Chime Pro to local Wi-Fi, and then connect the doorbell to the Chime Pro accessory.

So that’s what I did. Or at least I tried to.

I plugged in Chime Pro, and waited for its blue LED to turn on, indicating it was ready for Wi-Fi pairing. It never turned on. So I hunted around for the hard reset button, and attempted a hard reset. Still, no blue LED. Did I do the reset properly? Who knows! The included user documentation doesn’t get into hard resets. And this is a problem throughout the Ring experience: Printed documentation is almost non-existent, and online documentation is extremely difficult to find.

chime proJon Phillips/IDG

So I called customer support again. The technician explained that Ring recently reduced the strength of Chime’s blue LED because people complained it was too bright and was affecting their sleep. So I took the Chime Pro into the darkest room of my house, and, yes, as it turns out, the device had been powered up all along—the LED just happened to be invisible with daylight beaming through open windows.

Frankly, if it weren’t for that tech support call, I may have returned the Chime Pro for being defective. And I wasn’t done yet.

Once I verified that Chime Pro was in fact working, it still wouldn’t connect to my Wi-Fi network. Further discussion with Ring tech support informed me that the hardware often has trouble connecting if the network’s GHz band shares the same name as the 5GHz band, as mine does. So I had to enter my router settings to change the name—a pretty simple operation for a tech journalist, but a potentially hardcore operation for newbies.

Mentioned in this article

On the plus side, once Chime Pro is connected, it makes the final stages of setting up the doorbell a breeze. Indeed, I’ve spent literally hours on Ring tech support over the years, working to fix issues relating to both Wi-Fi and the vagaries of splintered Android support. But because Ring Video Doorbell 2 connects directly to Chime Pro (and not my Wi-Fi network), set up is now vastly streamlined. And, of course, as a Wi-Fi extender that’s percent dedicated to the doorbell, Chime Pro also helps ensure the doorbell gets a sufficiently strong signal—addressing yet another pain point intrinsic to Ring.

One final warning to potential Video Doorbell 2 buyers: Ring’s user manual explains that the doorbell needs to be screwed into your home’s exterior, but fails to describe installation options for people with concrete walls. I found that double-sided Gorilla Mounting Tape does the trick, and Ring told me updated installation instructions are imminent.

Video Doorbell 2: The bottom line

I’ve just lobbed a lot of criticism at Ring Video Doorbell 2, but none of it concerns the core technology, or day-to-day user experience. The fact is, I never even had a doorbell until I installed the original Video Doorbell, and now my doorbell game is stronger than ever. I rely on Video Doorbell 2 to not just inform me of visitors when I’m home, but also to let me see when packages have arrived, when my dog walker has picked up Whiskey, and when some sketchy person has rung my bell when I’m not home.

But as much as Video Doorbell 2 is a useful smart home device, it’s also a victim of typical smart home pitfalls. First, its entire operation is dependent on Wi-Fi, and any time you need to build a connectivity chain between a smart device, your home’s Wi-Fi, the device’s cloud server, and ultimately a mobile app, you’re bound to see some hiccups. This is true of not just Ring Video Doorbells 1 and 2, but also security cameras, a sleep monitor, and a smart garage door opener I’ve tested. 

Second, like so many other smart gadgets we buy today, Ring Video Doorbell 2 is woefully under-documented. Remember the old days when you’d get a page user manual with your new tech toy? Well, I guess no one likes to read anymore. So today we’re advised to consult online help—or watch a video. OK, fine. But if Ring’s going to play this game, it really needs to make its online documentation much more comprehensive and easy to find.

At least the company’s telephone support is speedy, helpful, and friendly. I know that from hours of first-hand experience.

Note: When you purchase something after clicking links in our articles, we may earn a small commission. Read our affiliate link policy for more details.

  • Despite a frustrating install, Ring Video Doorbell 2 is still a welcome, improved version of the original doorbell-slash-security camera.


    • Improved motion sensors
    • p video
    • Easier WiFi setup—once you have Chime Pro connected


    • New removable battery is inscrutable and difficult to remove
    • Entire product experience is poorly documented

Jon is the Editor-in-Chief of PCWorld, Macworld and TechHive. He's been covering all manner of consumer hardware since

Sours: https://www.techhive.com/article//ring-video-doorbellreview.html

Talk ring doorbell two way

Before you go!

The Ring Doorbell is one of the flagship devices that brought smart home technology to a wider audience. Being able to see who is at your door even when you’re away from home is a security and comfort feature that many people enjoy. Ring’s camera are equally as convenient for the same reasons.

However, these popular smart devices aren’t without their troubles. One common issue with Ring devices is an interruption in the two-way audio communication. When this feature goes down, you lose the ability to talk in real time with whoever is at your door.

Fixing two-way audio problems with the Ring Doorbell/Camera is typically straightforward. Factory resetting the device, checking your app settings, and making sure that your doorbell isn’t damaged are the three quickest solutions.

This guide will take you on an in-depth journey through getting your Ring Doorbells audio working again.

What is the Ring Doorbell and Camera range?

Ring is one of the leading providers of smart home technology. This company was acquired by Amazon which propelled it to the forefront of IoT tech. The Ring Doorbell is easily one of their most popular products:

Inside a Ring Doorbell Pro box: showing the doorbell itself, the chime, multiple face plates, transformer, spirit level guide and install instructions.

At its core, the Ring Doorbell offers you a smart video intercom for your house. The Ring Doorbell can either be wired into an existing doorbell connection or powered with a battery. This doorbell can send notifications to your phone and allows you to use voice communication with whoever’s at the door.

One of the most standout features of the Ring Doorbell is its video capabilities. You can live stream the video outside your door from the Ring Doorbell on your smartphone or another connected device. This works whether you are at home, at the office, or away on vacation.

Apart from having a physical doorbell button, all these same features also exist on Ring’s range of cameras:

The box of my Ring Indoor Camera, on a wooden table.

While all of these features are great, Ring Doorbells and Cameras are only as good as its core capabilities. What happens when one of these features stops working?

Why Two-Way Audio Stops Working

One of the biggest problems faced by Ring users is a disruption with the audio service.

Nothing can take the wind out of your smart home sales quite as quickly as having the voice chat feature of the Ring Doorbell or Camera suddenly stopped working. Without this key feature, many of the other added features of this doorbell start to look a little less appealing.

Here’s what you need to know about problems with the two-way audio in the Ring device, and how to fix them.

Ring Server Issues

Issues with ring servers are one of the largest issues when it comes to audio problems and this doorbell.

In order for the doorbell to send audio to your device and for your device to send audio back to the doorbell, they both need to be able to communicate with a central server. If the server is down, it’s common to see connectivity with the Ring device start to drop.

It’s the same principle as a Zoom video call: if Zoom is down, the video call simply won’t work. That’s great if you’re about to login to a boring company call, but it’s not ideal for many other situations!

So how do we fix this problem and get a Ring Doorbell back up and running?

When it comes to server issues, there’s really nothing to do but wait. When a server goes down it’s either because it’s gone down for routine maintenance or there is some problem happening on part of the company who runs the server. As end-users, there’s really nothing we can do but wait out whatever this problem is.

You can stay up-to-date on the status of ring servers using their server monitoring status page.

If their status page seems fine, you may want to take a more proactive approach to getting your Ring Doorbell back up and running: trying a factory reset.

Here’s how to factory reset your Ring device:

  1. Hold down the button on the side of the Ring Doorbell or Camera for 15 seconds. You should start to see the lights on the front start flashing.
  2. The Ring device will then tell you that it’s ready to start pairing via a white circle or LED appearing.
  3. Open the Ring app, click Menu and Add a Device, and then follow the on-screen instructions.
  4. This should reset your Ring device back to the same settings that it shipped with. This quick fix should be one of the first things you test when it comes to troubleshooting your doorbell.

Problems With HomeKit

HomeKit and the Ring Doorbell don’t like talking to each other. While they do technically support each other and work together, there are known issues with 2-way audio when it comes to using HomeKit and Ring together.

Users seem to have no problems when using Ring Pro and Ring Elites devices. However, if you have another model of Ring Doorbell you might experience some audio connectivity issues.

Sadly, there’s no fix here but to wait for HomeKit to build in more support for other Ring devices. Another fix to consider is to just use the Ring’s own dedicated app which is also available on the Apple App Store.

Another possible issue is ironic (since Amazon own Ring): Amazon’s own devices sometimes have issues connecting with Ring.

Amazon Echo Audio Issues

Echo Dot 3rd generation model, with a blue 'listening' ring after a voice command was issued.

One of the reasons why your Amazon Echo can have audio issues with Ring devices has to do with how these two pieces of technology connect. Amazon Echo and it’s connected devices are constantly exchanging information. If these streams of information get interrupted, problems like audio issues can start to appear.

The quickest fix here is to make sure that the volume on your Amazon Echo is all the way up. This will make sure that it’s not actually a problem with your Amazon Echo’s volume. Once that is ruled out, you can also try power cycling your Amazon Echo by unplugging it for at least 5 seconds and then plugging it back in.

Failing that, you could also try removing the Ring device from the Amazon app (click Devices at the bottom, and then on the Cameras/Doorbell section) and re-adding it again by scanning for new devices on the Devices screen.

If none of those fixes get your audio up and running, you’re going to want to keep reading this guide.

Hardware Problems With the Ring Doorbell or Camera

Here’s where that warranty is going to come in handy.

Thousands of Ring devices are sold every day. While most of these devices function ideally right out of the box, there are a few that are duds. If you’ve been experiencing trouble with your Ring device and none of the other tips on this list can help you out, it might be time to return this doorbell to Amazon for a working model.

Hardware problems with the Ring Doorbell or Camera are fairly rare. This is a low-impact device that should maintain functionality for its entire intended lifespan. However, if you suddenly lose audio and nothing seems to work it might be time to cash in the warranty.

If using the warranty sounds like too much of a hassle, you could first try giving the doorbell a quick cleaning:

…Or It Could Just be Dirty

Your Ring Doorbell spends all of its time outside. This means it’s exposed to rain, snow, and everything the natural world has to throw at it. While the most common problem when it comes to a Ring Doorbell getting dirty are issues with the video feed, this can also create trouble with the audio.

The microphone in the Ring device is located just above or beneath the camera lens (depending on the model), with the speaker usually on the side. If there is a lot of debris caked on the surface of your ring device, this could be muffling your audio. A little bit of dust shouldn’t have any noticeable impact on the audio quality of your Ring device. However, if your Ring camera/doorbell is covered with snow or frozen over, the audio quality might start to sound significantly muffled.

Ring Doorbell with white spinning circle showing it is in setup mode

Make sure that your Ring device is adequately protected from the elements in order to prevent these issues from starting. We recommend making sure that there is a sizable overhang above the doorbell in order to protect it from harsh weather.

Now let’s take a look at some quick and easy fixes.

Watch Out for those Volume Controls

Here’s the first of three sneaky problems that can make you think you’ve got a serious issue with your Ring Doorbell or Camera, but are actually very easy to fix.

When you’re troubleshooting your smart home tech, it’s always good to start with basic fixes first. Not only are these fast to check, but they’ll also save you a huge headache if it turns out to be the quick and easy problems.

Our first port of call is to make sure the volume is up on your device. Whether you’re watching your Ring device through a smartphone or through an iPad, you want to make sure that the volume is loud enough for you to hear it.

Equally the Ring Doorbell plays an outside chime sound to visitors when it is pressed. However if you think this is too loud, you might have gone into the Ring app and turned down the chime volume – called “Doorbell Ringer Volume”:

A phone screenshot showing the Ring app, and the "Doorbell Ringer Volume" being turned off (by turning it down to 0%).

But there’s a flaw here. The Doorbell Ringer Volume also turns down the volume of your voice to any visitors. Ring don’t provide a separate option for both. So if you have turned down (or disabled) the Doorbell Ringer Volume, that is probably why your two-way audio isn’t “working”.

After you’re done checking the volume controls and seeing which devices are connected, it’s time to make sure that the microphone features on the Ring Doorbell are enabled.

Enable Your Ring Doorbell Microphone

This is a common problem when it comes to getting audio working on your Ring Doorbell.

There are a lot of different apps that are working to control your Ring Doorbell. These can be smart home apps like HomeKit as well as the Ring app itself. One of the most important features to check is to make sure that the microphone is enabled.

Your Ring app has a feature that should appear to be pretty common. As with most video chat apps, you can enable and disable the microphone right from the video call screen. This is a great feature to mute the audio quickly when you just want a video feed. However, if you forget to unmute the audio you can accidentally leave your Ring device without audio capabilities:

Ring live view within app showing call start end buttons and speaker mute button

The fix here can’t be any easier, all you need to do is pop open your ring app and tap the microphone button to unmute it. Trust us, it really is that easy of a fix.

Notifications, Permissions, and Other Smartphone Settings

This is another potential source of trouble when it comes to audio connectivity and Ring devices. Even after you’ve enabled the microphone on the Ring Doorbell, you still need to make sure that your devices have the right permissions set up on your smartphone.

In order to be able to use the voice functions on the doorbell, you need to make sure that it has notification and recording permissions.

Setting these up changes depending on what kind of smartphone you have. These settings are typically located either in notifications or in your privacy settings. You’ll need to make sure that your Ring app has the ability to send you notifications and has permission to use your microphone.

With these features set, you’ll be able to send and receive audio from your smartphone using your Ring Doorbell or camera.

Categories Doorbells & CamerasTags ring, ring camera, ring doorbell

Thanks for reading this article, I hope you found it useful. Please subscribe to my YouTube channel for all the latest smart home tips, tricks and updates.

Also be sure to check out the 13 smart home products that I most recommend to people. I’ve used and tested many smart products over the years, and these top 13 are quality products that are definitely worth checking out.

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Ring Video Doorbell Two-Way Audio HD Surveillance w/ Chime on QVC

Ring Video Doorbell tips and tricks: Become the ultimate Ring master

(Pocket-lint) - Ring is one of the stars of the smart home, with the Video Doorbell being one of those connected devices that everyone wants. 

The Ring Video Doorbell will make your front door a connected experience, providing smartphone notifications, allowing two-way communication as well as capturing video of everyone who comes to your door.

But there's a lot more to it than that. Make sure you're a Ring master with our comprehensive tips and tricks.


Basic Ring tips and tricks 

Do I need any tools for installation? The battery-powered Ring Video Doorbell is the most common device people choose and the tools you need for installation come in the box. You might need a drill depending on where you want to install it, but otherwise everything is provided, including wedge mounts. If you're after a Pro model, you'll need to check the existing wiring.

Which Ring Video Doorbell should I buy? That depends what you need. There's the basic Video Doorbell, the older Video Doorbell 2, new Video Doorbell 3 and 3 Plus, Video Doorbell 4, the Video Doorbell Pro and the Door View Cam. The Pro needs a wired connection while the others run on batteries. You can find a full comparison of devices right here, but the Ring Video Doorbell 4 will be the top choice for many.

Do I need a smartphone to use Ring? You'll need a compatible smartphone to setup your Ring Video Doorbell. One of the benefits of having a Ring video doorbell is that you get those alerts on your phone. But if the phones are out of the house, the Ring Video Doorbell will still ring.

Do I need a Ring Chime? The Ring Chime or Ring Chime Pro is a separate chime/bell for your Ring doorbell. It's not essential, but it will allow you to have the doorbell chime in other rooms of the house so you're not dependent on smartphone alerts. 

Can you use an existing chime with Ring? Yes. If you have a wired doorbell that you're replacing with Ring, you can connect your Ring Video Doorbell to keep using your AC chime. Refer to the installation instructions or the support section of the Ring website for more information.

Create a separate Wi-Fi network for your Ring devices: This is a basic smart home security measure. If you can create a second Wi-Fi network from your router, it's worth separating your smart home devices from the normal network you'd use for devices like phones, tablets and laptops. Should you have a security breach through your smart home device, this might limit access to other information on your network. 

Can I use Ring without a subscription? Yes you can. There's a free level of monitoring with no additional cost. That will allow all the connected features of Ring, but won't save any video for you to access later - it's live or nothing. The Protect Basic plan offers 30 day online storage for all video captured at £/$3 a month. If you have multiple Ring devices, you might need the Protect Plus plan at £8/$10 a month.


Ring security and privacy

Ring can see what's going on around your home, so you want to make sure that your account is secure too. 

How to enable Ring two-factor authentication: Two-factor authentication means that you need more than just a password to access your account - you'll need a code sent to your smartphone too. You can enable this in the account second through the Ring website, or in the Control Center section of the Ring app.

How to remove Ring access from devices: If you've authenticated a lot of devices over time with Ring, but have no idea what those devices now are, you can remove them all from your account in Control Center. Just head into the app and you'll see "authorised client devices". There's the option to "remove all" here - but remember you'll then have to login on devices you want to grant access to Ring.

Allow police access to your videos: If you're in the US, there's an option in Control Center to allow requests if the police want to access a video in your area. This might be to gather evidence of a crime - but you have to grant permission to the request to allow that to happen.

Managing motion detection and alerts on Ring 

Have alerts open full screen video: If you really want to see what's happening, you can have any alert open as full screen video on your mobile device. Head into the app menu, find your device and click the settings cog top right. Here's the option to turn on. 

Enable rich notifications in the Ring app: This will mean you don't need to open the app to see what's happening, it will give you a preview in the notifications. Head into the Ring app, devices, and open the device. Then select smart notifications and turn on rich notifications.

How to turn off motion notifications: You can turn off motion notifications, but still have motion recorded. Head into the Ring app and you'll find options for motion alerts in the Video Doorbell, as well as for your Chimes. You can turn off those alerts if you don't want them.

Customise the motion capture range and area: You can select zones that you want motion detection for. That might be to exclude an area with passing traffic, for example. Head into the app menu, select your device, then motion settings. Here you can change the range, zone, frequency or use the wizard. 

Put motion detection on a schedule: While at home you might not need motion detection, but might prefer it when you're out at work. Head into the advaced settings in motion detection and you can define times and days to have motion detection turned on.

Snooze your motion alerts: If you have a lot of people coming and going - perhaps you're loading the car or have the door open for a party - then you can snooze the motion alerts through the app. Head into the settings, find your devices and hit snooze the appropriate length of time. You'll also get this option through notifications on Android devices.

Ring Video Doorbell battery tips and tricks 

With the Video Doorbell and the Video Doorbell 2/3/4 there's an internal battery whereas the Ring Video Doorbell Pro is wired. On the Ring Video Doorbell 2/3/4, this battery is removable, making for easy battery management.

How long does the Ring battery last? The battery life of the Ring Video Doorbell depends on how often it is used and how many motion alerts it detects. That might be a couple of months, but in a busier house, it might be a couple of weeks. The weather also makes a big difference, reducing the life as it gets colder. 

How do I check the battery life? There's a visual icon in the app, but if you head into the device settings and tap on "device health", you'll get a proper battery percentage. As your battery depletes, you'll get alerts to tell you it is low.

Turn turn motion detection to prolong battery: If you find the battery isn't lasting long, then switching to a lighter motion detection frequency will give you a better life. Whether that's suitable depends on what you want detection for and if you have other security devices.

Does the Ring Video Doorbell work with a flat battery? No, if you have the Ring Video Doorbell or the Ring Video Doorbell 2/3/4 it needs the battery. If the battery is flat, you get no response from it - no rings, no alerts, no notifications, no sounds. 

Can I buy a spare Ring Video Doorbell battery? You can and you should. There's no fast charging on the battery pack, so it takes a number of hours to fully charge the battery. You can get spare batteries so you can keep one fully charged. 


Turn off mobile video access: This is another option in the app settings that will preserve battery life - accessing the live video feed uses a lot of power. 

Using Ring with other devices

Use the desktop app to stay connected: When sitting at your desk, or gaming with headphones, the desktop app is a lot more convenient than using your phone all the time. It will bring those alerts to your computer. You can download the app here for Mac, Windows, iOS or Android.

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Use Alexa to view Ring Video: Alexa supports Ring and the Echo Show and Spot (and Fire Tablets with Alexa) can view the Ring video feed. Simply install the Ring Skill through the Alexa app to enable linking. Then you can ask Alexa to show your Ring Video Doorbell on an Echo Show or similar. 

Answer your door with Echo Show or Echo Spot: When your doorbell is pressed, you can ask Alexa to answer the door - just say "Alexa, answer the front door" and you'll be able to talk to whoever is at the door. If it's not working, try uninstalling the Ring Alexa skill and reinstalling.

Use Alexa Routines to create custom actions: Ring is now one of the devices supported by Alexa Routines. This means you can have Alexa perform particular actions when motion is detected or the doorbell is pressed. That might be change a light colour or make a custom announcement. You can set them up in your Alexa app, with full instructions here.

Create custom Ring actions with IFTTT: Ring is also IFTTT compatible, meaning you can link your account and create custom actions with other IFTTT devices or services. Custom recipes include lowering your Sonos volume when someone rings the doorbell, pausing your TiVo, or perhaps recording on your Arlo camera - or creating your own recipe. You can find all the details here.

Using Ring with Google Home: Google won't do as much with Ring as Alexa will, but you can still use voice to turn on recording or turn off motion alerts. You can't view the live stream however, so you might want to consider Nest Hello instead if you're tied into the Google system.

Writing by Chris Hall. Editing by Britta O&#;Boyle. Originally published on .

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