Samsung tv hdmi ports

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HDMI is a critical component of an entertainment setup. It is the standard connection cable for Samsung TVs, video projectors, gaming consoles, streaming players, and set-top boxes.

If you connect an external media player like a set-top box, Xbox, desktop computer, or PlayStation, it should show up on your Samsung TV.

But if it does not, or if the Samsung TV HDMI port shows a red power icon, you will see an error message like no signal. When that happens, it means the HDMI ports have an issue that you need to fix.

Generally, a Samsung TV won&#;t recognize HDMI cable, even after connecting it correctly, if the HDMI is damaged or the resolution from your input is not compatible with the requirements of your Samsung TV.

To tell the exact problem, you need to switch your HDMI cable or connect to a different device.

Of course, there are other factors to consider. Read on for a more detailed insight into this issue and a complete troubleshooting guide to help you fix the problem.

Why Samsung TV HDMI ports are not working

The HDMI ports on your Samsung TV are not working because of any or a combination of these reasons:

  • You have set your TV to an input that does not have any device connected.
  • The source does not have power or is off.
  • The HDMI cable has come out loose on both ends.
  • The resolution on your source does not match that of your Samsung TV.
  • You are using a damaged HDMI cable.

The turn-on sequence for your devices could also be another reason why you are getting no HDMI signal on Samsung TV.

Try out these troubleshooting tips to fix the “HDMI no signal” error on Samsung TV:

Verify that you have powered on the connected device

Newer Samsung TVs (those manufactured after ) should detect a device once you connect it via HDMI automatically. But that cannot happen if the power on the connected device is off.

  • Power off the external device.
  • Wait for about ten seconds.
  • Power it back on.

Try using your TV to see if the solution works.

Select the correct input source on your TV

When you connect an external device to your Samsung TV, the first thing you have to do is to set the source on the TV to the same port to which you connected the device.

In other words, if you connected your gaming console to HDMI 1 port, then set the source on the TV to HDMI 1.

If the TV shows no signal when HDMI is plugged in, it could mean you have mixed up the ports.

Reconnect the HDMI cable

The HDMI cable may have come out loose, or you have not connected it correctly. Consider disconnecting it from the back of your TV and your source.

Also, do the same if you get the issue of your Samsung TV not detecting HDMI from a PC.

Once done:

  • Reconnect the HDMI cable firmly to the external device first or PC.
  • Next, connect it to your TV.

If that does not work then try connecting the cable to a different port.

As outlined in step two above, you will have to select the new source on your TV.

Use a different HDMI cable

You may be using a cable that is not compatible with your TV. Also, a damaged HDMI cord can prevent you from connecting.

Try a different HDMI cable to connect your Xbox, PlayStation, or Roku to the Samsung TV or any other device.

If the cable seems to be the issue, consider getting a new one. I recommend the iVanky high-speed braided cable because it is suitable for streaming HD content without lagging and it is braided meaning that there are minimal chances of damage.

Change the order in which you turn on your devices

If you turn on your TV first, then the external devices next, try to change the turn-on sequence. In other words, turn on the external device first, followed by your Samsung TV.

If that order works, consider using it henceforth.

Power-cycle the external device

When you power-cycle the external or input source, you will refresh its parameters and allow it to start anew.

  • Unplug the device from the power strip or wall outlet.
  • Wait for about 60 seconds.
  • Plug the source input back in.

Turn on the power and try again. Also, consider power-cycling your TV by following the steps above. It will help to reset the TV.

Check for software updates

You can resolve some HDMI handshake issues by updating the software for your inputs. The step is essential if your Samsung TV keeps losing HDMI signal. In this case, the following is what you should do:

  • Go to Settings.
  • Select Support.
  • Select Software Update.
  • Select Update Now.

You can also turn the option ON so that it can update automatically.

  • Go to Settings.
  • Select Support.
  • Select Software Update.
  • Highlight Auto Update.
  • Turn the option ON.

Your TV will update automatically. Once done, try connecting your external input and see whether it works.

Understand that although updating your Samsung TV software is essential, many users have come across the problem after upgrading their firmware.

In that case, you will have to contact your TV manufacturer for further assistance.

Factory reset your Samsung TV

A factory reset will allow you to start over. It will remove the settings, which means you will have to set HDMI inputs afresh. Here is how:

  • Open Settings.
  • Select General.
  • Select Reset.
  • Enter your PIN or
  • Select Reset.
  • Select OK to complete the reset.

You can also navigate to Settings > Support > Self Diagnosis > Reset.

Connect a different external device

The purpose of this troubleshooting step is to determine whether the issue is with the original external device or your TV. For example, try to connect your PC instead of your set-top box.

If the PC works, then you have a problem with the set-top box. In that case, contact the manufacturer for assistance. Also, if both show the error and you have gone through the steps outlined above, you need to service your TV.

Visit the Samsung support center to request repair service.

Conclusion

Whenever you connect an external device, and you notice that Samsung TV won&#;t switch to HDMI, try to troubleshoot the problem to find a solution. The first thing to do is to ensure you have selected the right input source.

Also, check that the HDMI cable is not loose on both ends. You can try to use a different cord or reverse the turn-on sequence for your inputs.

Related

Categories BlogTags Samsung TVSours: https://streamdiag.com/no-signal-samsung-tv-hdmi-ports/

Which HDMI Ports to Use for 4K Samsung TV

Although all HDMI ports on a Samsung UHD TV look the same, it doesn’t mean that all of their functionalities are the same. Therefore, lots of people wonder which HDMI ports to use for 4K Samsung TV.

According to a source, I can say that one must use HDMI 1 port for getting 4K video quality at 60Hz refresh rate with HDR support. Other HDMI ports also support 4K contents but don’t have the full range.

Now, the discussion doesn’t end there. In this article, I have explained the meanings of the port names (STB, eARC, DVI, MHL). It will help you understand the specific applications and which port to use in what situation.

Which HDMI Ports to Use for 4K Samsung TV

Before I start explaining the application, let me describe the meaning of the port labels first. Also, check out the video formats supported by HDMI versions starting from going up to

ResolutionHDMI Versions
pversions (for some frequencies), , , a, , b, , b,
p (for some frequencies), a (for some frequencies), (for some frequencies), b (for some frequencies), , b,
p (for some frequencies), a (for some frequencies), (for some frequencies), b (for some frequencies), (for some frequencies), b (for some frequencies),
4K (for some frequencies), b (for some frequencies), (for some frequencies, b (for some frequencies),
8KVersion

What the Labels on Your TV’s HDMI Ports Mean

The Samsung tv HDMI ports have almost the same function.

Often you see 4k HDMI ports on Samsung TV that are color labeled, which usually does not differentiate the ports even grossly. Similar to this are numbered labels like HDMI 1, HDMI 2, HDMI 3, etc.

However, the labels reading as HDMI (STB), HDMI (eARC), HDMI (DVI), HDMI (MHL), and most importantly HDMI (HDCP), etc., signify supporting different external media.

Firstly, STB designates the connection for the Set-Top Box. It enables several specialized features that come with the set-top box.

After that, ARC designates Audio Return Channel. And, you may sometimes notice eARC which is the next generation of the same technology. eARC is capable of delivering up to 32 channels of audio.

The main difference between a normal HDMI port and one with ARC is on the receiver’s side. Without ARC, you have to use both HDMI and optical digital audio connections between the television and the sound system.

Then, DVI means Digital Video Input. It is a hold-over from the beginning days of HDMI which is backward compatible. As a result, it is possible to accept analog audio input and match it with the video.

Next, MHL means Mobile High-Definition Link. It allows you to connect a compatible mobile device to the TV via an HDMI port.

Lastly, you need to be mindful of the HDCP label. All other external connections are blocked out while an HDCP connection exists between your 4K TV and any other device. Such connections are called a ‘Handshake’.

Furthermore, sometimes the Samsung 4k TV HDMI ports are labelled with ‘good’,’ better’ or ‘best’. This distinction has no particular significance and is pretty vague.

Not to mention, in case of any confusion, try to solve it with your TV manual. The book, booklet, or pamphlet that comes with your TV when you purchase it and contains product information.

Which HDMI Port to Use on Samsung TV 4K?

Let me begin by telling you about HDMI (STB) port. Those who prefer to watch cable TV more than other content should use this or HDMI 1 port.

The main reason is that you can skip the port selection process every time you want to watch the news or something on the cable connection.

Now, using HDMI (ARC/eARC) port is a must only when you are using an external soundbar. Those who have set up a home theater should remember this.

For the full ARC support, you won’t need a special cable. Any ordinary HDMI cable can do the job.

Then comes the use of an HDMI (DVI) port. Let’s assume that some of you have a really old desktop computer and you are thinking about connecting it to the TV.

In this case, you have to connect the PC and 4K TV with an HDMI cable and a male-to-male headphone cable to watch the contents with full sound on.

The application of both HDMI (MHL) and DVI portsis rare. Because almost no one uses a cable to connect the mobile phone or tablet to the TV. With smart mirroring and other apps, you can do it using the internet or LAN.

Finally, thinking about HDMI HDCP port on Samsung TV, one should use it while using a streaming player like Roku. Not detecting HDCP Samsung TV can lead to an error message. It is important to protect digital content.

So, you must understand now that there is nothing like the best HDMI port on Samsung tv. Different ports have different features and purposes.

Before I move on to the next topic, I want to clear a confusion; lots of people wonder, how many HDMI ports on Samsung TV.

According to the official source, all Samsung Smart TVs have 4 HDMI ports.

What Does the HDMI Connector Look Like?

An HDMI connector looks almost like a generic USB port. However, it is slightly taller and wider than a USB port.

As the HDMI cables come with two ends, each connection is designed to accept only one end of the cable.

In your Samsung UHD 4K TV, you can find the connectors at the back of the TV. Usually, more than one connector exists in a line in a parallel or horizontal fashion.

They might be labelled with a cluster of words like ARC, HDPC, STB, DVI, etc., signifying each specific device for connection with an HDMI wire.

Any device can be connected to these input connectors irrespective of their labeling. However, your TV displays your connectors with these names. The names of these ports can be edited to the desired name that you like.

Frequently Asked Quesitions (FAQs):

Do all HDMI ports support 4k?

No, some latest TVs that support 4K and Ultra HD or UHD by some manufacturers are not 4K compatible with all the HDMI.

Do I need a special HDMI for 4k?

It depends because the HDMI cables are compatible with the full 4K, starting from HDMI version So, any version after is compatible with 4K devices (except certain frequencies).

Can you use 8k HDMI on 4k TV?

Yes, for 8K resolution, HDMI is necessary, which is compatible with a 4K TV.

How do I know if my HDMI cable is 4k?

The HDMI High-Speed Logo on the cable’s packaging can ensure whether your HDMI cable is 4K or not.

Does HDMI support Dolby Atmos?

No, HDMI does not support Dolby Atmos.

Conclusion

By now, you probably got a general idea about which HDMI ports to use for 4k Samsung TV along with types and usages of HDMI cables to go with your TV and external devices.

Remember that 4K will work if both the external device and your TV can support 4K and HDR. Moreover, be very careful while using HDCP as it is more complicated and confusing. Finally, always turn to the instruction manual that came with your Samsung 4K when you are clueless about any port and what it does.

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Samsung TV won’t switch to HDMI and you don’t know what to do? Well, we all know that HDMI cables can be really painful to work with sometimes.

Even if everything in your configuration is functional, there could always be this one cable or port that has connectivity problems.

This is why in this post we are going to cover everything you need to know about your HDMI cables & ports and teach you how to fix any issues!

Sometimes Samsung might not connect with HDMI if the TV does not recognize the cable. It could be either the cable or the port’s fault, but we are going to provide details further in this post.

Another possible reason would be a wrong input port selection from your TV sources menu, so the issue could be a simple logic conflict.

Before you can identify the issue, you should be aware of all possible causes.

In that regard, next, we’re going to review why your Samsung TV is not working with HDMI.

Why Samsung TV Won’t Connect to HDMI?

This issue could be due to a hardware or software problem.

For instance, it could either be a problem with your TV, or more specifically the HDMI inputs, or your cable might be faulty.

You could be experiencing issues in cases your HDMI cable is twisted, under pressure, or not plugged all the way in.

Before everything else you need to check which HDMI TV port your cable is plugged into.

Then go to the sources menu and make sure that this particle HDMI input source is selected.

Tip:

On the panel of your TV, each HDMI input port should be labeled. For instance, HDMI 1, HDMI 2, HDMI 3, and so on

The last possible reason would be an issue with the device you are using.

If the HDMI output source of your device is broken or it has any hardware issues you might not be able to get any output.

You don’t need to worry as we have you covered, regardless of your case. Let us now start identifying and hopefully resolve the problem.

How To Fix Samsung TV Won’t Switch to HDMI?

First, we are going, to begin with, a simple hardware troubleshooting, so if possible, take another proven-to-work HDMI cable so we can exclude some of the major possibilities.

Solution #1 Check HDMI Cable

Our first step in figuring out the potential harm of the issue is to ensure that your HDMI cable is working correctly.

Try to disconnect and reconnect it to see if that might work, but if the result is the same, try connecting the cable to another port.

Next head to the source menu of your Samsung TV and select the corresponding input source.

Pro Tip: Try all ports.

If it still doesn’t work it would be perfect to test with another working HDMI cable. If you can now see the output, that could only mean that your HDMI cable is not working.

In case the issue is there even with the new HDMI cable you can jump right to our next method.

Note:

Don’t worry if you don’t have another HDMI cable in your household. With our next methods, we are going to identify the origin of the issue regardless.

Solution #2 Verify External Device

Sometimes you won’t be able to switch to HDMI if your external device is problematic.

In other words, if the device you are trying to connect via HDMI isn’t turned on and fully functional, you won’t see anything on this input.

Note:

If you are using a Windows device, make sure that the device is not at Windows Login Screen.

The best way to find out if the issue is with your external device is to use another working device and test. This way you will instantly find out if the problem is with the device or not.

In case your Samsung TV won’t switch to HDMI even when using another device, we have tightened the circle of possibilities enough to conclude that the issue is coming either from your TV’s hardware or software.

Solution #3 Check Sources

Now that we know that the issue is related to the TV, let’s check the sources. Some TV models do NOT have all the sources added by default.

For instance, if your HDMI is connected to input source #3, for example, you would need to click “Add Source” and insert it manually.

In case you are using a desktop PC, there might be an option “Add Computer Source” which is designed for this specific workflow.

Take under consideration your external device and add a source that aligns with its infrastructure.

If you have tried many different sources and nothing works, the issue could be caused by outdated firmware. Let’s update it!

Solution #4 Update Samsung TV

With newer firmware versions, the interface of Samsung is being updated and particularly the sources page.

If you are running an older version of your TV, your system might not be able to properly identify the HDMI ports input.

This is why our next suggestion in the troubleshooting process is to update your TV to its latest possible firmware.

To update your TV, you must go to the Settings tab and head to the System.

From there you should be able no to navigate to a feature called “Check For Updates” and as soon as you click on it, you will have to wait for a few minutes until it is done.

Immediately download and install any software versions discovered.

Note:

Your TV might restart several times during the update process.

At this point, it is recommended to check if your external device is updated as well. If there are pending updates make sure to apply them as well.

Solution #5 Power Cycle

Even if it sounds pretty basic, many people have encountered temporary software issues that could be causing the issue.

In that regard, we recommend disconnecting all devices from their respective power outlets and wait for a few minutes.

Be patient and after several minutes boot everything up and check the source for any output.

Solution #6 Reconfiguration & Drivers

Regardless of the external device, you are using and its OS, there is always a setting that allows you to mirror your default screen or use your HDMI port as a primary screen.

For instance, if the configuration states that there is no external monitor or there is nothing connected you might be lacking a driver.

As per your GPU model, download or update the drivers, then perform a power cycle as explained in solution 5 and test.

If it does not work go in your screen settings and check if now there is another monitor connected, then select it.

Read Next:Why is my Samsung TV Volume too Low?

Conclusion:

In conclusion, we can say that whenever Samsung TV won&#;t switch to HDMI there could be a lot of possible reasons.

In this post, we have excluded most of them and if you still can’t receive output through your HDMI, there might be hardware issues with your TV or HDMI cable.

To justify this, we recommend reaching out to Samsung support for additional help.

Nicole B

Nicole B

A tech expert and has huge industry experience. His expertise in solving Tech issues is well appreciated.

Nicole B

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