City of tampa rental assistance

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Hillsborough, Tampa to offer $44 million in rental help

TAMPA — Hillsborough County and the city of Tampa are kicking off a new round of rental assistance next week with $44 million in federal aid.

The money, from the federal Consolidated Appropriations Act of 2021, will help residents unable to pay their rent and utilities because of the COVID-19 pandemic.

County officials said they expect to help between 7,400 and 10,000 tenants.

The effort will provide up to $7,500 for past-due rent and up to $750 for past-due TECO electric bills per household. The county will issue direct payments to the utility and to landlords applying the allocation to past-due rent.

Landlord registration is required to participate. Landlords can register starting 10 a.m. Tuesday, March 16. Three information sessions for landlords also are scheduled for next week at 3 p.m. March 17, 1 p.m. March 18 and 10 a.m. March 19.

Online applications open at 10 a.m. Tuesday, March 23 for tenants.

Related: Here's how much Tampa Bay cities, counties got for pandemic rent relief

The program’s eligibility criteria, documentation requirements for households, and the timeline for the opening of online applications are posted at HCFLGov.net/R3HomeHelp.

Residents of Hillsborough County, including individuals and families in Tampa, Plant City, and Temple Terrace, can apply for assistance. The county urged residents to review eligibility criteria and requirements before applying. Qualifying households must be actively renting and have incomes at or below 80 percent of the area median income (AMI) as reported on their 2020 federal income tax filing.

Income limits range from $39,400 for a single-person household to $83,250 for a 10-member household. Priority, however, will be given to eligible households at or below 50 percent of the median income levels or with zero income for the prior 90 days prior.

The county previously used a share of its $257 million appropriation from last year’s federal Coronavirus Aid, Relief, and Economic Security Act (CARES) Act for a two-phased housing assistance program. Phase One disbursed $2.89 million to 1,629 recipients for an average payment of $1,774. A broader second phase distributed shelter and utility assistance totaling $32.2 million to 5,235 recipients, or an average benefit of $6,151.

Related: Florida renters, landlors what we know so far about federal rent help

The new aid is contained in the Consolidated Appropriations Act of 2021, which made $25 billion available for rent and utility assistance. Local governments with populations of at least 200,000 received funding. The county received $32.4 million and Tampa got $12 million. The county is administering the program for both local governments.

Sours: https://www.tampabay.com/news/hillsborough/2021/03/12/hillsborough-tampa-to-offer-44-million-in-rental-help/
  • ERAP Virtual Information Sessions for Landlords

    Were you not able to make one of the virtual landlord information sessions? A recording of a virtual information session can be found below.

    ERAP Virtual Information Session
  • How do I register for ERAP?

    Online registration is open for landlords within Hillsborough County, including Tampa, Plant City, and Temple Terrace.

    Register Now

    Registration allows tenants and landlords to be matched up within the system and for landlords to see the status of tenant applications. If a landlord is not registered, the landlord will receive a registration invitation when a tenant applies to the program and provides landlord information on the application.

    If you experience problems when registering or have questions about the program, you may call (866) 375-9114 to speak with a Customer Call Center Representative who will provide support and guidance. The call center is open from 9 AM until 5 PM, Monday through Friday.

    Si tiene alguna pregunta sobre este programa, llame al Centro de atención telefónica de ERAP al (866) 375-9114 para hablar con un representante. El centro de llamadas está abierto de 9 AM a 5 PM de lunes a viernes.

  • What information do I need to collect for tenants and what documents must I upload to register myself?

    You will need all of the following when registering:

    • Completed W9 form
    • Main mailing address to mail payments to, if approved
    • Addresses for all of your rental properties applicable to the program
    • Acceptance of the program’s terms and conditions

    If your tenant submits an application, you will be required to provide:

    • Verification of tenant(s) residing at the property, as needed, and relationship with tenant(s)
    • Rental ledger of past-due rental payments for each tenant who applies
  • What does the assistance pay for?

    The funds are for payment towards rent and electric bills, if applicable. Funding must be applied to the months approved by the program. If you are registered and your tenant is approved for funding, you will receive the payments directly. Payments for electric bills will be handled directly through TECO.

    Rental assistance provided can be up to 12 months of past-due rent from March 13, 2020 or later, per household. It may also cover up to three months of prospective rental payments, which is considered on a case-by-case basis if applicable. Additional fees, such as late fees, will also be considered for eligible past due months of approval.

    If an approved tenant received previous shelter assistance from the County for a month that remains past due, the program will not be able to duplicate the eligibility payment for that month(s).

  • Is there a funding limit to what landlords can receive?

    There is no limit to what landlords can receive as the funding will be covering households. Landlords could have multiple households approved for funding because of the number of properties they have within Hillsborough County.

    Assistance provided can be up to 12 months of past-due rent from March 13, 2020 or later, per household. It may also cover the current month and prospective month, which is considered on a case-by-case basis if applicable.

  • Who is eligible for R3 ERAP through Social Services?

    Residents who meet the following criteria are eligible:

    • Rent in Hillsborough County, including residents of Tampa, Plant City, and Temple Terrace
      • Cannot be renting a homesteaded property
      • Cannot be related to their landlord
      • Cannot be relocating to new location
    • Household income must be at or below 80% Area Median Income (AMI) as reported on 2020 Federal Income Tax filing (IRS form 1040 Adjusted Gross Income). Priority access will be given to eligible households at or below 50% AMI or with zero income the 90 days prior to the application date.
    • Financially impacted due to the COVID-19 pandemic starting March 13, 2020. Examples of COVID-19 impacts include:
      • Qualified for unemployment compensation benefits
      • Experienced a reduction in income
      • Incurred significant costs or experienced other financial hardship, due directly or indirectly to COVID-19, that threaten the household’s ability to pay the costs of the rental property
    • Households seeking rental assistance must have active lease with past-due payment
    • Households seeking electric assistance must have a past-due rental payment and a past-due electric bill with TECO
  • Can I apply on behalf of my tenant?

    Landlords cannot apply on behalf of tenants but are encouraged to share the program details with tenants and assist tenants as they see appropriate. Registered landlords will receive notifications about tenant applications and are asked to provide rental ledgers for each tenant’s past-due rent. Prompt responses to ERAP application requests will help expedite the process and payment, if tenant application is approved.

  • Can a tenant in an income-restricted affordable housing complex apply for assistance?

    Tenants who receive other housing benefits, like Section 8 or other housing vouchers, are eligible for assistance, however, the Emergency Rental Assistance Program cannot duplicate housing benefits already being provided to residents. Therefore, eligible residents may only be assisted with their portion of the rent obligation after the subsidy is deducted.

  • If my tenant is approved for assistance, how long will it take to receive the money?

    Every request is unique and processing eligibility and payment time will vary. Your payment could take several weeks to arrive, but you will be able to track the status of the account online. Payments will be mailed directly to the mailing address you provide when you register.

  • Are there eviction restrictions tied to this program?

    If you have been notified that your tenant has been approved for ERAP funding and payment will cover all of the tenant’s past-due rent, you must not evict that tenant for nonpayment. Additionally, participating landlords must abide by the federal eviction moratorium.

  • Is it mandatory for landlords to participate in this program?

    It is mandatory if you wish to receive payments to cover your approved tenants’ past-due rent. If you opt out of the program or do not agree to the registration terms and conditions, payment will be provided directly to the tenant.

  • If funding is received, what do I need to do for record keeping?

    You must keep records proving that your tenant’s account was credited (amounts, months) for a period of at least five years. This will be needed for every tenant for whom you receive funding through ERAP. Audits may be conducted by the federal awarding agency, Inspectors General, the Comptroller General of the United States, the Hillsborough Clerk of Court & Comptroller, and Hillsborough County, or any of their authorized representatives. You will need to allow these entities the right to access any documents, papers, or other records pertinent to the Federal award. If the County ascertains – via audit or otherwise – that you misspent awarded funds (e.g. did not apply awarded funding to your tenants’ rental arrears) then you must promptly return those funds to the County. Failure to promptly return the funds may result in the County seeking any available legal remedy.

  • Is there a deadline to register?

    There is not a deadline for a landlord to register.

  • How will I be notified about any additional needs during the application process?

    You will receive an email notification when there are any comments or requests made through the application portal. The email notifications will be sent to the email you provided in your submitted application.

  • I'm having trouble submitting my Tax ID during registration. What do I do?

    When registering as a landlord, you will need to enter your Tax ID number as numbers only. It won't be accepted if there are any other characters entered in the box.

  • If I applied for the R3 Small Business program, can I use the same log in information?

    Yes, you may use the same account information but you will need to update your information to be able to proceed as a landlord in the Emergency Rental Assistance Program.

  • Additional Legal Requirements

    Participants in the Emergency Rental Assistance Program must spend awarded funds as directed. If the County ascertains - via audit or otherwise - that the participant misspent awarded funds, the participant must promptly return those funds to the County. Failure to promptly return the funds may result in the County seeking any available legal remedy.

    Note that audits may be conducted by the Federal awarding agency, Inspectors General, the Comptroller General of the United States, the Hillsborough Clerk of Court & Comptroller and Hillsborough County, or any of their authorized representatives, and the participant agrees to allow these entities the right to access any documents, papers or other records pertinent to the Federal award.

    Additional terms and conditions for program participants located below:Additional terms and conditions for program participants located below:

  • Who is eligible for R3 ERAP through Social Services?

    Residents who meet the following criteria are eligible:

    • Rent in Hillsborough County, including residents of Tampa, Plant City, and Temple Terrace
      • Cannot be renting a homesteaded property
      • Cannot be related to their landlord
      • Cannot be relocating to new location
    • Financially impacted due to the COVID-19 pandemic starting March 13, 2020. Examples of COVID-19 impact:
      • Qualified for unemployment compensation benefits
      • Experienced a reduction in income
      • Incurred significant costs or experienced other financial hardship, due directly or indirectly to COVID-19, that threaten the household’s ability to pay the costs of the rental property
    • Households seeking rental assistance must have an active lease
    • Households seeking electric assistance must have an active lease and active electric bill with TECO
    • Household income must be at or below 80% Area Median Income (AMI) as reported on 2020 Federal Income Tax filing (IRS form 1040 Adjusted Gross Income). Priority access will be given to eligible households at or below 50% AMI or with zero income the 90 days prior to the application date.

    Household Size

    (Lease Agreement)

    Max Annual Income (2020 AGI)

    50% AMI

    Max Annual Income (2020 AGI)

    80% AMI

    1 person

    Up to $24,650

    Up to $39,400

    2 persons

    Up to $28,150

    Up to $45,000

    3 persons

    Up to $31,650

    Up to $50,650

    4 persons

    Up to $35,150

    Up to $56,250

    5 persons

    Up to $38,000

    Up to $60,750

    6 persons

    Up to $40,800

    Up to $65,250

    7 persons

    Up to $43,600

    Up to $69,750

    8 persons

    Up to $46,400

    Up to $74,250

    9 persons

    Up to $49,250

    Up to $78,750

    10 persons

    Up to $52,050

    Up to $83,250

  • What documents do I need to apply for assistance?

    You will need all of the following when applying:

    • Identification for all members of the household:
      • Copy of valid (not expired) Florida driver’s license or Florida identification card for all adult household members, including yourself
      • Copy of identification for all minor household members (birth certificate, school records, or immunization records)
    • Copy of 2020 Federal income tax return to verify household income (Form 1040 – both pages)
    • Copy of your active lease – must include pages showing lease agreement, applicant’s name, names of any other tenants (residing in home), leased property address, landlord’s name and address, amount of monthly rent (payment obligation), frequency of payments, lease start and end dates, clause related to non-compliance with lease terms (example termination/eviction clause), to whom rent is paid (if not landlord named), how and where rent is to be paid, and signatures of landlord and adult tenant(s)
    • Copy of your latest past-due utility statement from TECO, if applicable (must have your name or the name of someone who is in your household)

    These attachments may be in the following formats when uploaded: PDF, JPG, PNG, or Word document.

    Note: If you do not attach all necessary files, your application will not be accepted, and you will not receive financial assistance.

  • How do I apply for assistance?

    The Emergency Rental Assistance Program online application portal is open for eligible residents at or below 80% Area Media Income (AMI) or with zero income 90 days prior to application date. Review eligibility criteria and requirements before applying.


    ERAP will be accepting 1,000 completed applications on a weekly basis. Once 1,000 completed applications have been submitted, the online portal will close for the remainder of the week. The ERAP application portal will continue to reopen to qualifying residents every following Monday to accept its weekly application allotment. You may fill out an application, even if the portal acceptance is closed, and will be able to save your progress so you can be prepared to submit your completed application when the portal reopens the following Monday. You will not be able to submit your completed application until the portal reopens.


    If you experience problems when applying or have questions about the program, you may call (866) 375-9114 to speak with a Customer Call Center Representative who will provide support and guidance. The call center is open from 9 AM until 5 PM Monday through Friday.

    Si tiene alguna pregunta sobre este programa, llame al Centro de atención telefónica de ERAP al (866) 375-9114 para hablar con un representante. El centro de llamadas está abierto de 9 AM a 5 PM de lunes a viernes.

    Important Notice: Applying for the ERAP is free and one-on-one application assistance for tenants is available in English and Spanish by contacting the ERAP Call Center at the number listed above. Tenants should be wary of anyone requesting payment to complete an ERAP application.

  • Can I apply for future rental payments, even if I'm not currently past-due?

    Yes, you can apply for future rental payments of up to three months even if you aren't currently past due with payments. You may be eligible if you are struggling with one or more of the following:

    • Have been unable to stay current with past-due rent and/or utilities
    • Will be unable to stay current with future rent and/or utilities
    • Have been or may again be at risk of eviction

    If applying for future rent, you must provide all of the required documentation and have your landlord provide the rental ledger, showing the prospective months as unpaid.

  • If I've received assistance from Social Services in the past, can I still apply?

    If you have received assistance from Hillsborough County Social Services, you are still eligible to apply for financial assistance, however your ERAP benefit may be reduced to reflect previous assistance. You may not be eligible if you have already received the max benefits for the year already.

  • If I pay with a housing benefit like in an income-restricted affordable housing complex, can I apply for assistance?

    Tenants who receive other housing benefits, like Section 8 or other housing vouchers, are eligible for assistance, however, the Emergency Rental Assistance Program cannot duplicate housing benefits already being provided to residents. Therefore, eligible residents may only be assisted with their portion of the rent obligation after the subsidy is deducted.

  • If I have a roommate, can we both apply for assistance?

    The program will only accept one application per household, including roommates. Roommates should submit one application together with all their supporting documents, including individual tax returns.

  • What is the deadline to apply?

    Financial assistance is awarded on a first-come basis and while funding remains available. It is recommended you complete your application all at once to ensure your application is submitted before the funding is accounted for.

    ERAP will be accepting 1,000 completed applications on a weekly basis. Once 1,000 completed applications have been submitted, the online portal will close. The ERAP application portal will continue to reopen to qualifying residents every following Monday to accept its weekly application allotment. You may fill out an application, even if the portal acceptance is closed, and be able to save your progress and be prepared to submit your completed application when the portal reopens the following Monday.

  • Who in the household can apply for assistance?

    Only one application per household will be accepted and must be in the name of the person affected by COVID-19.

  • What if I have a baby but they aren’t included on my lease agreement? Do they count towards my household size?

    Eligibility and household size will be based off your lease agreement and/or supporting documents from your landlord, if needed. An eligibility specialist will be able to assist in the determination of household size.

  • Am I eligible if I meet some, but not all, of the eligibility requirements?

    No. You must meet ALL eligibility requirements to be eligible.

  • How much will I get if I’m approved for assistance?

    Once your application is accepted and you are determined eligible, your financial assistance amount for rental assistance will depend on the number of persons in your household and when your loss of wages began.

    Rental assistance payments will be provided directly to your landlord, if your landlord is registered with ERAP. Assistance provided can be up to 12 months of past-due rent from March 13, 2020 or later, per household. It may also cover up to three months of prospective rental payments, which is considered on a case-by-case basis if applicable. Additional fees, such as late fees, will also be considered for eligible past due months of approval.

    For past-due electric assistance, payments will be provided directly to TECO and dependent on past-due charges that are due at the time of application review and COVID-19 impact date.

  • If I'm approved for assistance, how long will it take to receive my money?

    Every request is unique and processing eligibility and payment time will vary. Your payment could take several weeks to arrive, but you will be able to track the status of your application online. Payments will made directly to your landlord if your landlord is registered through ERAP.

  • What happens if my landlord declines to participate in the program?

    If your landlord does not register as a program vendor and/or opts out of the program, a rental ledger completed by your landlord will be required to verify your past-due rent payment(s) for eligibility consideration. If you are approved for funding and your landlord has opted out of the program, a check will be mailed to the address you provide on your application. Note that by accepting the terms and conditions for this program, you are obligated to use the funds towards your past-due rent.

  • If I have applied for assistance but wish to report unsafe living conditions at my residence, what should I do?

    If you believe you are experiencing unsafe living conditions your landlord has not resolved - for example, your residence has exposed electrical wiring, water leaking through the ceiling or walls, broken or missing windows, or raw sewage due to broken or malfunctioning plumbing - please call the following numbers based on where you live:

    • City of Tampa - (813) 274-5545
    • Plant City - (813) 659-4200
    • Temple Terrace - (813) 506-6690
    • Hillsborough County - (813) 274-6600
  • Additional Legal Requirements

    Participants in the Emergency Rental Assistance Program must spend awarded funds as directed. If the County ascertains - via audit or otherwise - that the participant misspent awarded funds, the participant must promptly return those funds to the County. Failure to promptly return the funds may result in the County seeking any available legal remedy.

    Note that audits may be conducted by the Federal awarding agency, Inspectors General, the Comptroller General of the United States, the Hillsborough Clerk of Court & Comptroller and Hillsborough County, or any of their authorized representatives, and the participant agrees to allow these entities the right to access any documents, papers or other records pertinent to the Federal award.

    Additional terms and conditions for program participants located below:Additional terms and conditions for program participants located below:

  • Sours: https://www.hillsboroughcounty.org/residents/public-safety/rapid-response-recovery-assistance-program-r3/r3-program
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    We provide a directory of agencies that provide rental assistance to residents. We do not directly provide aid ourselves, but provide local resources for you to find. Most major U.S. cities including Tampa, Florida, offer some type of state of federally subsidized Rental Assistance Programs and/or emergency financial assistance for low income persons in need.

    There are also thousands of local non-profit organizations that offer help paying rent along with providing housing assistance. We currently have listed all of the financial Rental Assistance programs we could find in Tampa. We constantly are finding new sources for rent assistance, sign-up here to receive an email alert as soon as we locate any new rental assistance programs in Tampa.

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    Tampa Statistics

    • Assistance programs in Tampa: 5
    • Florida Median Income: $59,000
    • Florida Median Metropolitan Income: $59,500
    • Florida Median Non-Metropolitan Income: $48,400
    Sours: https://www.rentassistance.us/ci/fl-tampa
    Emergency housing assistance program funding still available for those who need it, officials say

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