Hillsborough, Tampa to offer $44 million in rental help
TAMPA — Hillsborough County and the city of Tampa are kicking off a new round of rental assistance next week with $44 million in federal aid.
The money, from the federal Consolidated Appropriations Act of 2021, will help residents unable to pay their rent and utilities because of the COVID-19 pandemic.
County officials said they expect to help between 7,400 and 10,000 tenants.
The effort will provide up to $7,500 for past-due rent and up to $750 for past-due TECO electric bills per household. The county will issue direct payments to the utility and to landlords applying the allocation to past-due rent.
Landlord registration is required to participate. Landlords can register starting 10 a.m. Tuesday, March 16. Three information sessions for landlords also are scheduled for next week at 3 p.m. March 17, 1 p.m. March 18 and 10 a.m. March 19.
Online applications open at 10 a.m. Tuesday, March 23 for tenants.
Related: Here's how much Tampa Bay cities, counties got for pandemic rent relief
The program’s eligibility criteria, documentation requirements for households, and the timeline for the opening of online applications are posted at HCFLGov.net/R3HomeHelp.
Residents of Hillsborough County, including individuals and families in Tampa, Plant City, and Temple Terrace, can apply for assistance. The county urged residents to review eligibility criteria and requirements before applying. Qualifying households must be actively renting and have incomes at or below 80 percent of the area median income (AMI) as reported on their 2020 federal income tax filing.
Income limits range from $39,400 for a single-person household to $83,250 for a 10-member household. Priority, however, will be given to eligible households at or below 50 percent of the median income levels or with zero income for the prior 90 days prior.
The county previously used a share of its $257 million appropriation from last year’s federal Coronavirus Aid, Relief, and Economic Security Act (CARES) Act for a two-phased housing assistance program. Phase One disbursed $2.89 million to 1,629 recipients for an average payment of $1,774. A broader second phase distributed shelter and utility assistance totaling $32.2 million to 5,235 recipients, or an average benefit of $6,151.
Related: Florida renters, landlors what we know so far about federal rent help
The new aid is contained in the Consolidated Appropriations Act of 2021, which made $25 billion available for rent and utility assistance. Local governments with populations of at least 200,000 received funding. The county received $32.4 million and Tampa got $12 million. The county is administering the program for both local governments.
Were you not able to make one of the virtual landlord information sessions? A recording of a virtual information session can be found below.
ERAP Virtual Information SessionOnline registration is open for landlords within Hillsborough County, including Tampa, Plant City, and Temple Terrace.
Register Now
Registration allows tenants and landlords to be matched up within the system and for landlords to see the status of tenant applications. If a landlord is not registered, the landlord will receive a registration invitation when a tenant applies to the program and provides landlord information on the application.
If you experience problems when registering or have questions about the program, you may call (866) 375-9114 to speak with a Customer Call Center Representative who will provide support and guidance. The call center is open from 9 AM until 5 PM, Monday through Friday.
Si tiene alguna pregunta sobre este programa, llame al Centro de atención telefónica de ERAP al (866) 375-9114 para hablar con un representante. El centro de llamadas está abierto de 9 AM a 5 PM de lunes a viernes.
You will need all of the following when registering:
- Completed W9 form
- Main mailing address to mail payments to, if approved
- Addresses for all of your rental properties applicable to the program
- Acceptance of the program’s terms and conditions
If your tenant submits an application, you will be required to provide:
- Verification of tenant(s) residing at the property, as needed, and relationship with tenant(s)
- Rental ledger of past-due rental payments for each tenant who applies
The funds are for payment towards rent and electric bills, if applicable. Funding must be applied to the months approved by the program. If you are registered and your tenant is approved for funding, you will receive the payments directly. Payments for electric bills will be handled directly through TECO.
Rental assistance provided can be up to 12 months of past-due rent from March 13, 2020 or later, per household. It may also cover up to three months of prospective rental payments, which is considered on a case-by-case basis if applicable. Additional fees, such as late fees, will also be considered for eligible past due months of approval.
If an approved tenant received previous shelter assistance from the County for a month that remains past due, the program will not be able to duplicate the eligibility payment for that month(s).
There is no limit to what landlords can receive as the funding will be covering households. Landlords could have multiple households approved for funding because of the number of properties they have within Hillsborough County.
Assistance provided can be up to 12 months of past-due rent from March 13, 2020 or later, per household. It may also cover the current month and prospective month, which is considered on a case-by-case basis if applicable.
Residents who meet the following criteria are eligible:
- Rent in Hillsborough County, including residents of Tampa, Plant City, and Temple Terrace
- Cannot be renting a homesteaded property
- Cannot be related to their landlord
- Cannot be relocating to new location
- Household income must be at or below 80% Area Median Income (AMI) as reported on 2020 Federal Income Tax filing (IRS form 1040 Adjusted Gross Income). Priority access will be given to eligible households at or below 50% AMI or with zero income the 90 days prior to the application date.
- Financially impacted due to the COVID-19 pandemic starting March 13, 2020. Examples of COVID-19 impacts include:
- Qualified for unemployment compensation benefits
- Experienced a reduction in income
- Incurred significant costs or experienced other financial hardship, due directly or indirectly to COVID-19, that threaten the household’s ability to pay the costs of the rental property
- Households seeking rental assistance must have active lease with past-due payment
- Households seeking electric assistance must have a past-due rental payment and a past-due electric bill with TECO
Landlords cannot apply on behalf of tenants but are encouraged to share the program details with tenants and assist tenants as they see appropriate. Registered landlords will receive notifications about tenant applications and are asked to provide rental ledgers for each tenant’s past-due rent. Prompt responses to ERAP application requests will help expedite the process and payment, if tenant application is approved.
Tenants who receive other housing benefits, like Section 8 or other housing vouchers, are eligible for assistance, however, the Emergency Rental Assistance Program cannot duplicate housing benefits already being provided to residents. Therefore, eligible residents may only be assisted with their portion of the rent obligation after the subsidy is deducted.
Every request is unique and processing eligibility and payment time will vary. Your payment could take several weeks to arrive, but you will be able to track the status of the account online. Payments will be mailed directly to the mailing address you provide when you register.
If you have been notified that your tenant has been approved for ERAP funding and payment will cover all of the tenant’s past-due rent, you must not evict that tenant for nonpayment. Additionally, participating landlords must abide by the federal eviction moratorium.
It is mandatory if you wish to receive payments to cover your approved tenants’ past-due rent. If you opt out of the program or do not agree to the registration terms and conditions, payment will be provided directly to the tenant.
You must keep records proving that your tenant’s account was credited (amounts, months) for a period of at least five years. This will be needed for every tenant for whom you receive funding through ERAP. Audits may be conducted by the federal awarding agency, Inspectors General, the Comptroller General of the United States, the Hillsborough Clerk of Court & Comptroller, and Hillsborough County, or any of their authorized representatives. You will need to allow these entities the right to access any documents, papers, or other records pertinent to the Federal award. If the County ascertains – via audit or otherwise – that you misspent awarded funds (e.g. did not apply awarded funding to your tenants’ rental arrears) then you must promptly return those funds to the County. Failure to promptly return the funds may result in the County seeking any available legal remedy.
There is not a deadline for a landlord to register.
You will receive an email notification when there are any comments or requests made through the application portal. The email notifications will be sent to the email you provided in your submitted application.
When registering as a landlord, you will need to enter your Tax ID number as numbers only. It won't be accepted if there are any other characters entered in the box.
Yes, you may use the same account information but you will need to update your information to be able to proceed as a landlord in the Emergency Rental Assistance Program.
Participants in the Emergency Rental Assistance Program must spend awarded funds as directed. If the County ascertains - via audit or otherwise - that the participant misspent awarded funds, the participant must promptly return those funds to the County. Failure to promptly return the funds may result in the County seeking any available legal remedy.
Note that audits may be conducted by the Federal awarding agency, Inspectors General, the Comptroller General of the United States, the Hillsborough Clerk of Court & Comptroller and Hillsborough County, or any of their authorized representatives, and the participant agrees to allow these entities the right to access any documents, papers or other records pertinent to the Federal award.
Additional terms and conditions for program participants located below:Additional terms and conditions for program participants located below:
Residents who meet the following criteria are eligible:
- Rent in Hillsborough County, including residents of Tampa, Plant City, and Temple Terrace
- Cannot be renting a homesteaded property
- Cannot be related to their landlord
- Cannot be relocating to new location
- Financially impacted due to the COVID-19 pandemic starting March 13, 2020. Examples of COVID-19 impact:
- Qualified for unemployment compensation benefits
- Experienced a reduction in income
- Incurred significant costs or experienced other financial hardship, due directly or indirectly to COVID-19, that threaten the household’s ability to pay the costs of the rental property
- Households seeking rental assistance must have an active lease
- Households seeking electric assistance must have an active lease and active electric bill with TECO
- Household income must be at or below 80% Area Median Income (AMI) as reported on 2020 Federal Income Tax filing (IRS form 1040 Adjusted Gross Income). Priority access will be given to eligible households at or below 50% AMI or with zero income the 90 days prior to the application date.
Household Size (Lease Agreement) | Max Annual Income (2020 AGI) 50% AMI | Max Annual Income (2020 AGI) 80% AMI |
1 person | Up to $24,650 | Up to $39,400 |
2 persons | Up to $28,150 | Up to $45,000 |
3 persons | Up to $31,650 | Up to $50,650 |
4 persons | Up to $35,150 | Up to $56,250 |
5 persons | Up to $38,000 | Up to $60,750 |
6 persons | Up to $40,800 | Up to $65,250 |
7 persons | Up to $43,600 | Up to $69,750 |
8 persons | Up to $46,400 | Up to $74,250 |
9 persons | Up to $49,250 | Up to $78,750 |
10 persons | Up to $52,050 | Up to $83,250 |
You will need all of the following when applying:
- Identification for all members of the household:
- Copy of valid (not expired) Florida driver’s license or Florida identification card for all adult household members, including yourself
- Copy of identification for all minor household members (birth certificate, school records, or immunization records)
- Copy of 2020 Federal income tax return to verify household income (Form 1040 – both pages)
- Copy of your active lease – must include pages showing lease agreement, applicant’s name, names of any other tenants (residing in home), leased property address, landlord’s name and address, amount of monthly rent (payment obligation), frequency of payments, lease start and end dates, clause related to non-compliance with lease terms (example termination/eviction clause), to whom rent is paid (if not landlord named), how and where rent is to be paid, and signatures of landlord and adult tenant(s)
- Copy of your latest past-due utility statement from TECO, if applicable (must have your name or the name of someone who is in your household)
These attachments may be in the following formats when uploaded: PDF, JPG, PNG, or Word document.
Note: If you do not attach all necessary files, your application will not be accepted, and you will not receive financial assistance.
The Emergency Rental Assistance Program online application portal is open for eligible residents at or below 80% Area Media Income (AMI) or with zero income 90 days prior to application date. Review eligibility criteria and requirements before applying.
ERAP will be accepting 1,000 completed applications on a weekly basis. Once 1,000 completed applications have been submitted, the online portal will close for the remainder of the week. The ERAP application portal will continue to reopen to qualifying residents every following Monday to accept its weekly application allotment. You may fill out an application, even if the portal acceptance is closed, and will be able to save your progress so you can be prepared to submit your completed application when the portal reopens the following Monday. You will not be able to submit your completed application until the portal reopens.
If you experience problems when applying or have questions about the program, you may call (866) 375-9114 to speak with a Customer Call Center Representative who will provide support and guidance. The call center is open from 9 AM until 5 PM Monday through Friday.
Si tiene alguna pregunta sobre este programa, llame al Centro de atención telefónica de ERAP al (866) 375-9114 para hablar con un representante. El centro de llamadas está abierto de 9 AM a 5 PM de lunes a viernes.
Important Notice: Applying for the ERAP is free and one-on-one application assistance for tenants is available in English and Spanish by contacting the ERAP Call Center at the number listed above. Tenants should be wary of anyone requesting payment to complete an ERAP application.
Yes, you can apply for future rental payments of up to three months even if you aren't currently past due with payments. You may be eligible if you are struggling with one or more of the following:
- Have been unable to stay current with past-due rent and/or utilities
- Will be unable to stay current with future rent and/or utilities
- Have been or may again be at risk of eviction
If applying for future rent, you must provide all of the required documentation and have your landlord provide the rental ledger, showing the prospective months as unpaid.
If you have received assistance from Hillsborough County Social Services, you are still eligible to apply for financial assistance, however your ERAP benefit may be reduced to reflect previous assistance. You may not be eligible if you have already received the max benefits for the year already.
Tenants who receive other housing benefits, like Section 8 or other housing vouchers, are eligible for assistance, however, the Emergency Rental Assistance Program cannot duplicate housing benefits already being provided to residents. Therefore, eligible residents may only be assisted with their portion of the rent obligation after the subsidy is deducted.
The program will only accept one application per household, including roommates. Roommates should submit one application together with all their supporting documents, including individual tax returns.
Financial assistance is awarded on a first-come basis and while funding remains available. It is recommended you complete your application all at once to ensure your application is submitted before the funding is accounted for.
ERAP will be accepting 1,000 completed applications on a weekly basis. Once 1,000 completed applications have been submitted, the online portal will close. The ERAP application portal will continue to reopen to qualifying residents every following Monday to accept its weekly application allotment. You may fill out an application, even if the portal acceptance is closed, and be able to save your progress and be prepared to submit your completed application when the portal reopens the following Monday.
Only one application per household will be accepted and must be in the name of the person affected by COVID-19.
Eligibility and household size will be based off your lease agreement and/or supporting documents from your landlord, if needed. An eligibility specialist will be able to assist in the determination of household size.
No. You must meet ALL eligibility requirements to be eligible.
Once your application is accepted and you are determined eligible, your financial assistance amount for rental assistance will depend on the number of persons in your household and when your loss of wages began.
Rental assistance payments will be provided directly to your landlord, if your landlord is registered with ERAP. Assistance provided can be up to 12 months of past-due rent from March 13, 2020 or later, per household. It may also cover up to three months of prospective rental payments, which is considered on a case-by-case basis if applicable. Additional fees, such as late fees, will also be considered for eligible past due months of approval.
For past-due electric assistance, payments will be provided directly to TECO and dependent on past-due charges that are due at the time of application review and COVID-19 impact date.
Every request is unique and processing eligibility and payment time will vary. Your payment could take several weeks to arrive, but you will be able to track the status of your application online. Payments will made directly to your landlord if your landlord is registered through ERAP.
If your landlord does not register as a program vendor and/or opts out of the program, a rental ledger completed by your landlord will be required to verify your past-due rent payment(s) for eligibility consideration. If you are approved for funding and your landlord has opted out of the program, a check will be mailed to the address you provide on your application. Note that by accepting the terms and conditions for this program, you are obligated to use the funds towards your past-due rent.
If you believe you are experiencing unsafe living conditions your landlord has not resolved - for example, your residence has exposed electrical wiring, water leaking through the ceiling or walls, broken or missing windows, or raw sewage due to broken or malfunctioning plumbing - please call the following numbers based on where you live:
- City of Tampa - (813) 274-5545
- Plant City - (813) 659-4200
- Temple Terrace - (813) 506-6690
- Hillsborough County - (813) 274-6600
Participants in the Emergency Rental Assistance Program must spend awarded funds as directed. If the County ascertains - via audit or otherwise - that the participant misspent awarded funds, the participant must promptly return those funds to the County. Failure to promptly return the funds may result in the County seeking any available legal remedy.
Note that audits may be conducted by the Federal awarding agency, Inspectors General, the Comptroller General of the United States, the Hillsborough Clerk of Court & Comptroller and Hillsborough County, or any of their authorized representatives, and the participant agrees to allow these entities the right to access any documents, papers or other records pertinent to the Federal award.
Additional terms and conditions for program participants located below:Additional terms and conditions for program participants located below:
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Rent Assistance in Tampa, Florida
We provide a directory of agencies that provide rental assistance to residents. We do not directly provide aid ourselves, but provide local resources for you to find. Most major U.S. cities including Tampa, Florida, offer some type of state of federally subsidized Rental Assistance Programs and/or emergency financial assistance for low income persons in need.
There are also thousands of local non-profit organizations that offer help paying rent along with providing housing assistance. We currently have listed all of the financial Rental Assistance programs we could find in Tampa. We constantly are finding new sources for rent assistance, sign-up here to receive an email alert as soon as we locate any new rental assistance programs in Tampa.
Explore Rent Assistance in Tampa, FL
Top 5 agencies in or near Tampa
Tampa Crossroads, Inc.
Tampa Crossroads, Inc. helped thousands of men & women to: Obtain housing Manage mental health care Overcome drug and alcohol addictions Provide basic needs for their families Develop a healthier.. click for full details.
27.993204,-82.4513875118 N Nebraska Ave Tampa, FL - 33603
St Vincent De Paul Tampa Financial Assistance
St Vincent De Paul Tampa Financial Assistance provides emergency assistance with food from soup kitchens or pantry or provides voucher for gasoline, electric, gas, rent or lodging for up to 30 days. Client is interviewed and a home visit must be made before assistance is provided. Financial .. click for full details.
28.0598450,-82.451659012310 N Nebraska Ave Tampa, FL - 33612
West Tampa Community Resource Center
The West Tampa Community Resource Center offers the following services: Utilities / Energy assistance Financial assistance Adult education and training (GED, technical training) Homeless prevention / Rental assistance Youth development (scholarships, college prep, year-round youth engagement) Fr.. click for full details.
27.9606726, -82.4760792103 N. Rome Ave. Tampa, FL - 33607
Lee Davis Community Resource Center
Lee Davis Community Resource Center services provides Utilities / Energy assistance Financial assistance Adult education and training (GED, technical training) Homeless prevention / Rental assistance Youth development (scholarships, college prep, year-round youth engagement) Free tax preparation A.. click for full details.
27.974637, -82.4354803402 N. 22nd St. Tampa, FL - 33605
University Area Neighborhood Service Center
University Area Neighborhood Service Center offers the following service at this location: Energy Financial Assistance (Appointment Only) Adult Education and Training Financial Assistance (Appointment Only) Rental and Housing Financial Assist.. click for full details.
28.0707493, -82.43424613605 North 22nd Street Tampa, FL - 33613
More Rental Assistance Options
Due to the small number of rental assistance programs in Tampa we have listed some area listings below.
Oldsmar Cares
Oldsmar Cares is a non-profit organization which provides rent and utility assistance, a food pantry, and a clothes closet, all at no cost to those in need in the Oldsmar area. Services include:Food pantry- Those who reside in 34677, 34695, or 33635 may receive 2 bags of groceries once a monthClothes Closet- Provides gently used garments to those w..... click for full details
12.80 miles away from Tampa 28.0334489, -82.662073207 Buckingham Ave E Oldsmar, FL - 34677
Pinellas Park Angel Fund
Pinellas Park Angel Fund is a non-profit organization created by the City of Pinellas Park to provide emergency assistance to Pinellas Park residents and utility customers. The Pinellas Park Angel Fund currently offers three kinds of assistance: utility bill assistance for overdue utilities rent and mortgage assistance selected child c..... click for full details
16.85 miles away from Tampa 27.8428025, -82.699544P.O Box 1157 Pinellas Park, FL - 33780
Pinellas County Department of Human Services
A variety of services are available to Pinellas residents:Affordable healthcare actAssist with adult social security disability claimsBurial/Cremation programDental servicesEmergency financial assistanceEmergency home energy assistance for seniorsFamily housing assistance programHurricane planning and evacuation informationMedical Homeprimary, non-..... click for full details
17.27 miles away from Tampa 27.965049, -82.7475962189 Cleveland Street Clearwater, FL - 33765
Pinellas County Department of Human Services St Petersburg
Pinellas County Department of Human Services St Petersburg Offering: Affordable Healthcare Act Assist with Adult social security disability claims Burial/Cremation program Dental services Emergency financial assistance Emergency home energy assistance for seniors Family housing assistance program Hurricane planning and evacuation in fo..... click for full details
17.50 miles away from Tampa 27.7723743, -82.642665647 1st Avenue North Saint Petersburg, FL - 33701
Daystar Life Center Inc
Daystar Life Center offers homeless prevention limited financial assistance to help those who qualify to avoid eviction or utility disconnection. This assistance is very limited and is dependent upon available funds. They offer the following services: Food supplies Rent & Utilities Household Identification Mail & Phone Trans..... click for full details
17.65 miles away from Tampa 27.7688122, -82.641462226 Sixth Street South Saint Petersburg, FL - 33701
Quick Search
ORTampa Statistics
- Assistance programs in Tampa: 5
- Florida Median Income: $59,000
- Florida Median Metropolitan Income: $59,500
- Florida Median Non-Metropolitan Income: $48,400
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